Privacy policy

Placeholder text — to be reviewed and approved by legal counsel before launch.

Last updated: October 2026

This policy explains how VilaSoft Services LLP collects, uses and protects personal data when you use vilasoft.com and our platforms, in line with the Digital Personal Data Protection Act, 2023.

1. Data we collect

Details you share through our forms: name, mobile number, email, organisation and your message.

Basic technical data such as browser type and pages visited, used to keep the site secure and working.

2. Why we use it

To respond to demo requests and enquiries, provide quotes and support, and improve our services. We do not sell personal data.

3. Consent and your rights

We process enquiry data on the basis of your consent. You can withdraw consent, or ask to access, correct or erase your data, by writing to us.

4. Retention

Enquiry data is retained only as long as needed for the purpose it was collected, or as required by law.

5. Security

We apply ISO 27001:2022 controls including encryption, access control and audit logging.

6. Cookies and analytics

This site uses Google Analytics to understand how visitors use it, only if you accept analytics cookies in the consent banner. We do not use advertising cookies. You can change your choice at any time via "Cookie preferences" in the footer.

Google Analytics data is processed by Google on our behalf. Embedded maps and videos may set their own cookies.

7. Grievance officer

For any privacy question or grievance, contact our grievance officer using the details below. [Name and designation to be added.]

See also: Terms of use · Security & trust centre